Capture a Screen shot - Windows

Capture a Screen shot of a Windows error / event

It may be useful to take a screen shot of any windows event, message or error you are see and send it to your service technician. Use these instructions to take a screen shot and save it into WordPad (a standard application program supplied with all version of Windows). Next, you could then or fax this page.


  • With the error displayed on your screen, press one of the following keys:

    (A) Alt + PrintScrn to capture the active window
    (B) PrintScrn to capture your full computer screen
  • Select Start > Programs > Accessories > WordPad (or use Word). The WordPad application opens.
  • Press Ctrl + V to paste the screenshot into WordPad.

Windows Screen Capture

  • Select File > Page Setup. Then choose Landscape.
  • Select File > Print.
  • The printed page is a hardcopy of the captured snapshot.